Senior Field Application Engineer (Global wireless lighting control provider)

About the job

About the Company: 

A global company that develops wireless lighting control solutions based on Bluetooth Low Energy (BLE) technology.

Role & Responsibilities:

• Lead and supervise team of other Field Application Engineers across APAC.
• Provide technical support to projects across APAC via email, phone call, video calls and on-site visits (Singapore only).
• Able to communicate clearly with international customers.
• Work with escalation points with the global Technical Support team to drive the resolution of complex issues.
• Provide technical support and onboarding to Ecosystem partners, enabling them to effectively utilise our platform and services.
• RMA products investigation for products across APAC.
• Design, specify and provide smart lighting controls design solution, meeting client expectations and adhering to company standards.
• Collaborate with APAC Sales team to ensure smooth customer journey from Sales team to Design.
• Specify wireless lighting control solutions to projects in the market.
• Work with global Specification Success team as a regional advocate for specifiers in APAC region.

Key Requirements: 

• Proficient in providing hands-on demonstrations and explaining technical and functional details of lighting control systems.
• Proficient in handling and troubleshooting electrical products.
• Proven 5-7 years of technical expertise and experience in lighting and lighting controls such as DALI, KNX or DMX is a big plus.
• Experience with AutoCAD preferred.
• Prior working experience with electrical contractors and system integrators is a plus.
• Previous project experience from design stage to installation stage.
• Excellent time management skills and ability to independently multitask and prioritize work.
• Attention to detail and technical problem-solving skills.
• Advanced proficiency required in Microsoft Office, Microsoft Teams and SharePoint.

Application Process:
To apply, please send your updated resume to Naomi Chan (Reg No.: R1330012) at naomi.chan@cornerstoneglobalpartners.com with the job title or apply directly. Only shortlisted candidates will be notified. Information provided in this advertisement is for recruitment purposes only.

Cornerstone Global Partners (EA Licence Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Job ID: #92104