SEA E-commerce and Supply Chain Excellence Manager
About the job
Our growing sports and athletic brand client company is identifying a suitable candidate to join as a SEA E-commerce and Supply Chain Excellence Manager in Singapore.
This role primarily focuses into the last mile and order fulfillment business excellence regionally as the selected candidate is responsible for working on close collaborations and operational excellence business projects across multiple functional teams such as customer service, technology, fulfilment and operations, etc.
Responsibilities
- Optimize and improve order fulfilment, service delivery, last mile delivery operational activities across Southeast Asia region.
- Be an active collaborator to work on active project collaborations with overall order fulfilment, customer service, information technology and financial operations/payment processing.
- Provide constant strategic and value-adding initiatives to improve and increase overall operational excellence and efficiency.
- Work on ongoing customer service-related matters and provide regular reports and KPIs feedback.
- Drive multiple continuous improvement projects for key areas such as order fulfillment, retail service delivery and e-commerce operations.
Requirements
- To own a bachelor’s degree in supply chain management or business management with strong business acumen.
- Have strong vendors relationships, operational excellence project skills and good organizational planning and details.
- Able to work under high pressure work environment with multi-functional stakeholders’ management.
- Act as key project owner to drive through different project timelines and ongoing customer service related matters.
- Highly effective to control project efficiency and delivery across required geographic areas.
For more information, please contact [email protected]
Consultant
Associate Director, Supply Chain & Procurement